We all know that time is money, so, let’s start with a fact and see how can a hotelier save some time! According to Forrester Research, 39% of the hoteliers spend their valuable time on useless..
When you visited a hotel few years back, what was the scenario? A front-desk receptionist will greet you, ask you some of your personal details and the timing of your check-out. But time is..
“A hotel that employs zero to few staff members to get their everyday things done, i.e check-in/out, handling guest issues, and delivering other important services like- rendering recommendations..
Millennial travelers are everywhere! They are always traveling and want to stay connected all the time with their surroundings. Before delving deeper, let us see some of the interesting stats on..
Microsoft supremo Mr. Gates once said “Your most unhappy customers are your greatest source of learning”. What he meant with the statement is that no matter what your business is you can’t afford..
Have you ever pondered on how to make your brand more relevant? How to attain better customer loyalty and advocacy? Business revolutions once had a bit of continuity to them. The Hospitality..
As we speak, somewhere in the world- a customer or a hotel guest is chatting with an agent to get their job done and to solve the issue. On the other hand, someone who is tech-savvy must have..
It’s the high-time to evolve and adapt because if you fall behind; you’ll be out of the game and for obvious reasons you don’t want that! If we talk about the ever blooming hospitality industry ..