On our earlier published blog, we have discussed on how a hotel management system can drive more revenue. So, without any further ado, let us delve deeper into the topic and know a few basic things about a hotel management software. Think about it: is there anything worse than buying the wrong size pants? You spend 15 minutes trying to squeeze into them, huffing and puffing the whole time. And even if you’re successful, you feel like you’re being strangled all day long.
Likewise, for the tech-savvy hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience. For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. You may be paying for a bunch of extra features you’ll never use, or perhaps you run tours as well and need a feature for managing that aspect of your business.
Manually updating your hotel information on spreadsheets is a thing of the past. Now hotels, regardless of their sizes, are bringing hotel management software into usage to yield better outputs. If you are the owner of a hotel or any hospitality establishment looking for great hotel management software then you are at the right place. Even you are not owning a property, it is always good to know of the competitive strategy of the hospitality industry. Automation is the only way forward to stay competitive for most industries. Most of the hotels now use software for most of their administrative purposes. Here, we have listed the top 10 hotel management systems in the world to make your brand more relevant and to attract more number of guests (including the millennial and business travelers).
Cloudbeds: Cloudbeds serves as an all-in-one hotel management system that can also connect your property to hundreds of channels (such as Booking.com and Orbitz) with real-time, two-way integration. It allows guests to make direct reservations through their desktop or mobile device, or even via Facebook. Cloudbeds connects your property to hundreds of channels with real-time, two-way integration. They’re the no-sweat, all-in-one hotel management system that makes more money, saves time, and makes guests happier.
Cloudbeds is able to receive reservations from a number of channels, including OTAs like Booking.com and Expedia, Facebook, an online booking engine or from walk-in customers. The solution offers a drag-and-drop calendar of all rooms and reservations, and users can see who changed, canceled, created, moved or adjusted a reservation. Inventory can be synced automatically from the solution to booking engines, OTAs and other online marketplaces. The solution offers support for multiple languages and currencies. Users can set up taxes, fees and policies to be applied per room, per item or in a custom combination.
Hotelogix: Hotelogix was developed specifically for small and midsize hotels, and is used by 1.5million+ hotels worldwide. This solution launched in 2009 and now boasts customers in more than 100 countries. Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.
The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to start receiving bookings on the front desk in real-time. Users can assign room-cleaning tasks to housekeeping staff and track it from the front desk or housekeeping console.
innRoad: innRoad is a Software-as-a-Service (SaaS) based hotel management system designed to encompass the needs of hospitality businesses of all sizes. innRoad was created in 2000 with the aim of minimizing the work involved in managing any hospitality business. innRoad combines all essential functions of hospitality management, including booking, marketing, reporting and global distribution. The intelligent reservation system includes tools specifically designed to help users find the correct price for each room and have better visibility on the booking status or room availability. The solution offers over 100 customizable report templates for business reporting and analytics.
innRoad provides integration to global distribution systems, further allowing each hotel or resort to reach out to worldwide markets via online travel sites. The solution helps hotel managers to manage bookings and related activities for multiple properties from one screen. Other benefits include third party integrations, native GDS integration, revenue manager and unlimited support at no additional cost.
eZee Technosys: eZee Technosys provides a turnkey solution to your hotel management problems. With a single click, you can manage all the domains of hospitality management, which range from hotel reservations to front desk billing and assistance; laundry services to housekeeping facilities, and many other tasks of the similar sorts. This is a software management system which has segregated hotel categories for greater ease of clients and end users.
eZee Frontdesk is used by boutique hotels, hostels/lodges, resorts, and small hotels in 140 countries, the company claims. More than one million daily transactions in 104 countries happen across this hotel property management solution, resulting in 90,000 rooms managed across the globe. eZee Frontdesk has more than 4,700 customers and 70,500 users.
WebRezPro: WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals. WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market.
WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in the Global Distribution System. The solution is mac-friendly and runs on mobile devices as well as tablets. The platform's mobile-based features include electronic signature capture, a mobile booking engine and the ability to manage housekeeping reports. WebRezPro is deployed over a secure internet connection and does not require the user to install or upgrade the software.
Frontdesk Anywhere: Frontdesk Anywhere is based in the technology capital of Silicon Valley. It was founded in 2009 and has grown to more than 1,400 customers and 18,000 users. Frontdesk also has an Asian office for those looking for international support. Designed for the cloud and developed in San Francisco, Frontdesk Anywhere’s property management system was built for independent hotels, resorts, and management groups. There is nothing to install or download; only Internet access is needed.
Frontdesk Anywhere offers hoteliers a complete PMS solution to run key aspects of their business, including reservation management, guest communication, standard and customizable reports, revenue and reputation management, point-of-sale and credit card processing. Frontdesk Anywhere’s PMS features a pooled inventory model for maximizing online sales with two-way connectivity to OTAs, GDS, Facebook, TripAdvisor, and Internet booking engines.
The software comes with a commission-free Internet booking engine, and bookings across channels are automatically delivered into the system with all channels kept up-to-date. Frontdesk Anywhere is integrated with leading industry partners, including revenue management, POS, eConcierge and eReputation providers, and has over 95 payment gateways worldwide.
roomMaster: roomMaster by InnQuest is a cloud-based property management solution suitable for hotels including chains, independent hotels, business hotels, boutique properties and resort hotels of all sizes. On-premise deployments are also available. The software includes a hotel property management module (PMS), EMV credit card payment processing, a variety of configurable reports daily flash reporting and accounting exports and a booking engine. Other features include channel management, a point of sale (POS) module, events and catering management, revenue management, customer relationship management, automation tools and various APIs and integrations.
roomMaster also includes features for front desk management, revenue and yield management, groups management and housekeeping and maintenance management. Additionally, the POS solution natively connects to roomMaster for bill-to-room features and centralized reporting and accounting. roomMaster connects to online travel sites and to global distribution systems, allowing hoteliers to manage rates and inventory. The solution is also optimized for mobile bookings.
GuestPoint: GuestPoint by Centium Software is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices. Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more.
GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more. The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences.
Lodgify: Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and vacation rental managers. Users can choose from a variety of website templates that are mobile-friendly and customizable. The “Book Now” feature enables owners to accept online bookings and credit card payment from one dashboard. The channel manager allows users to keep calendar availability, photos, and information in sync with other listings sites including AirBnB, Booking.com, and Homeaway. The reservation system receives all inquiries in one inbox, allowing the user to manage requests and bookings from one place. Individual websites link to social media pages and feature “like” and “share” buttons. The design themes are available in 22 languages through a translation tool.
Sirvoy: Sirvoy is a cloud-based hotel management platform suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management. Sirvoy’s booking management system can be embedded into an existing user website, and guests can book rooms using desktop or mobile devices. The booking engine supports multiple languages and offers additional plugins for Wordpress and Facebook. Users can configure input fields and receive alerts for new bookings.
Booking management tools include a calendar overview, group and split bookings, printable booking PDFs, a history log, statistics and housekeeping scheduling. Users can also send automated email and text messages to guests. Available booking channels include Booking.com, Expedia, Agoda, TripAdvisor, Hostelworld and more. Support is provided through an online knowledge base, over the phone and via email.
So, now you know the top 10 hotel management systems in the world! Schedule a demo with Trilyo to know which software will be the best fit for your hotel so that you only pay for the services you will use. We will also unveil numerous secrets to the hotel industry that will aid you to boost direct hotel bookings on the go!
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